Refund policy

Certain products will be made available to you by Amazonian SkinFood. (“Company”, “us”, “we”) through our website https://www.amazonianskinfood.com/ (“Site”). By purchasing any products through the Site, you signify that you have read, understand and agree to be bound by these Terms of Sale and Return Policy in effect at the time of purchase ("Purchase Terms"). These Purchase Terms are subject to change without prior written notice at any time, in Company's sole discretion, and such changes shall apply to any purchases made after such changes are posted on the Site. Therefore, you should review these Purchase Terms prior to each purchase so you will understand the terms applicable to such transaction. If you do not agree to these Purchase Terms, do not make any purchases on the Site.

RETURN POLICY:

You may request a refund or exchange for any purchased product within 30 days of the date of such purchase if you experience skin sensitivities or if the product does not meet your reasonable expectations. We do not accept any product returns. If your product was damaged in transit, you may request, within 30 days of the date of purchase, that the damaged product be replaced. You must show proof that the products were damaged using photo or video. You can email to connect@amazonianskinfood.com

To make any of the above requests, please send an email to connect@amazonianskinfood.com detailing the order number and the product for which you would like a refund or exchange, along with a description of your concern or complaint. If your product was damaged in transit or you experienced skin sensitivities as a result of our product, please attach pictures for our review.

Upon receipt of your request, Amazonian Skinfood will make a determination, in its reasonable discretion, whether a product claimed to be damaged or defective was actually damaged or defective when originally delivered to you and used as intended. Requests for refunds and exchanges will be reviewed and determined on a case by case basis. Company reserves the right, in its reasonable discretion, to refuse to refund or exchange any product.